It’s long been said that first impressions count and no more so is that true than when a new employee starts. The first couple of days in a new role can greatly determine not only how the job is done but if they stick around.
It’s natural to sigh with relief when you hire someone new, seeking reassurance that a role has been filled. However, the work doesn’t end there. A good induction should be an integral part of your employment process. Those first few interactions are key in promoting good engagement and high retention rates.
Therefore, with this in mind, Julie Pollock from Consult HR shares her top tips for welcoming employees.
Give them their contract
An offer letter, and contract of employment should be sent out as soon as possible. In fact, a contract of employment is essential and employers can be fined between 2 to 4 weeks pay per employee for failing to have written terms and conditions issued to staff. The contract should include:
- Details of the position offer, including job title
- Primary duties and responsibilities that the role includes
- Details of salary
- The duration of employment, whether it is permanent or for a fixed period of time
- Details of any benefits such as holiday entitlement, pension, bonuses, health insurance plans etc
- Restrictive covenants or a non-compete agreement, stating the employee cannot work for a competitor or start a competing business within a specified time frame, if necessary
- Reasons and grounds for termination
- Confidentiality guidelines
Read more about contracts of employment in detail in our blog post here.
Stay in touch
Often, when changing jobs, employees are required to work a notice period, meaning there can be a lengthy gap between them accepting the job and actually starting. This is especially true when filling a new-grad job, with interviews often taking place months in advance. Therefore, it is good practice to stay in touch, to keep them engaged. Inviting the new employee to a team event, is a great way for them to meet the rest of the team ahead of their start date. Or, if you have an internal company newsletter, subscribe them to it so that they can keep up to date with what’s been happening. This is an easy, yet effective way to help them feel a part of the team and excited about starting their new role.
Preparing for day one
Everyone undoubtedly feels nervous on their first day in a new job, but thankfully, with a little preparation, you can make this process as smooth as possible. Ahead of their start date, make sure they have all the necessary equipment available to them such as computer, programmes, a phone etc. Set up an email address and add them to any projects that they will be a part of. Having everything ready in advance means they can hit the ground running. Plus, there won’t be any awkward waiting around for things to be ‘sorted’. First impressions matter and entering a well structured, organised environment is the best possible start you can give a new employee.
Training is an integral part of a job and investing a little time in this initially goes a long way in ensuring a new employee’s success. Planning a workflow and overseeing tasks for the first week or two is good idea. You should also ensure a thorough induction is carried out. Not only should this involve going through their job description, but introducing them to the team and anyone else they will be working with. Lunchtime on the first day can be overwhelming so arranging a colleague to take care of them will be warmly received.
Policies and procedures
Many businesses are guilty of overlooking this process, dealing only with issues as they arise. However, get things off to a smooth start by explaining terms and conditions of employment, health and safety and policies such as booking annual leave, or what to do if they are sick.
A final note on retaining staff
From my experience, businesses are struggling with skills shortages and in many cases holding on to good staff is a struggle, which compounds the issue even further.
Recruiting good staff is a competitive market, and you need to appeal to those thinking about applying to your vacancy that your business is a good place to work.
Once you have found your ideal employee, you should ensure you hold on to them. Staff will leave and go and work elsewhere if you are not providing them with what they are looking for in a job. We are moving into an era where millennials will make up a high proportion of our workforce; they expect to set their own career path, their loyalty to an employer is lower and they demand regular feedback so employers now need to implement systems that are going to tick these boxes.
Employers need to be more aware of what employees want and what they should do to try and keep them. Gone are the days where employers should expect employees to be thankful they have a job.
If you need help with retaining staff, contracts of employment or new starts, get in touch today. Call Julie on: 078 5808 9006 or email: Julie@consulthr.co.uk